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Examples & writing guide

Active Directory CV example and writing guide

Updated 22 June 2026

An effective Active Directory CV shows what you administered, the scale involved and what changed because of your work. This guide explains how to turn support, administration and design work into specific evidence that a hiring manager can assess quickly.

Examples by experience level

01

Junior Active Directory Administrator

Riley Sample
Junior Active Directory Administrator

 

Email: 
riley.sample@example.com
Phone: 
+44 7700 900214
Location: 
Manchester, UK
LinkedIn: 
https://www.linkedin.com/in/riley-sample-ad
Summary
Junior Active Directory administrator with experience supporting Windows Server environments and managing user and computer accounts. Comfortable using PowerShell and directory management tools to complete routine changes, investigate access issues and keep support records accurate.
Skills
​
•
Active Directory administration
•
PowerShell
•
Windows Server
•
Active Directory Users and Computers
•
Active Directory Administrative Center
•
Active Directory Sites and Services
•
User and computer account administration
•
Password and access support
•
Security auditing
•
Configuration documentation
 
 
Experience
​
Jul. 2024

-

Present
Junior Active Directory Administrator
, 
Northbridge Health Services
•
Created, modified and disabled an average of 45 user and computer accounts each week, completing 96% of requests within the team's service target.
•
Used PowerShell to process routine account checks across 600 directory objects, reducing the monthly review from four hours to two.
•
Resolved 32 password and access incidents per month while maintaining a 94% first-contact resolution rate.
•
Updated configuration and access-control records for 14 departmental systems, clearing 21 documentation gaps before an internal security review.
Sep. 2023

-

Jun. 2024
IT Support Technician
, 
Meridian Community Technology
•
Handled an average of 38 support tickets each week across Windows devices and user accounts, closing 90% within agreed response times.
•
Prepared and joined 75 computers to the organisation's managed environment during an office move, with fewer than 3% returned for rework.
•
Checked account details and group access for 120 staff during a quarterly review, identifying and correcting 17 outdated assignments.
•
Wrote eight support guides covering password changes and account access, contributing to a 19% fall in repeat requests over three months.
Education
​
2020

-

2023
Bachelor of Science
North West Metropolitan University

,

Computing
•
Built a small directory services lab for a final-year infrastructure project and documented account, group and access changes.
Additional Information
​
Languages: 
English (Native)
Interests: 
•
Home lab administration and identity security
Volunteering: 
•
Digital support volunteer at a community learning centre, helping 18 learners set up accounts and use online services safely

TemplateGrey Frame5 / 5

Why this works

This example pairs hands-on account administration with defensible service metrics, relevant tools and clear evidence of progression from IT support.

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02

Active Directory Administrator

Riley Sample
Active Directory Administrator
Email: 
riley.sample@example.com
Location: 
Manchester, UK
Phone: 
+44 7700 900184
LinkedIn: 
https://www.linkedin.com/in/riley-sample-ad
SUMMARY
Active Directory Administrator with six years of experience supporting Windows environments, user access and directory services. Uses PowerShell to reduce repetitive administration, maintains clear access-control records and works with service desk and infrastructure teams to resolve faults without disrupting users.
SKILLS
​
•
Active Directory administration
•
PowerShell
•
Active Directory Administrative Center
•
Active Directory Users and Computers
•
Active Directory Domains and Trusts
•
Active Directory Sites and Services
•
ADSI Edit
•
Group Policy administration
•
User and computer account management
•
Access-control documentation
•
Security auditing and vulnerability assessment
•
Logging and monitoring
EXPERIENCE
​
Active Directory Administrator
Northbridge Health Services
Mar. 2023
 - 
Present
•
Administers approximately 4,200 user accounts and 3,100 computer accounts, completing an average of 180 approved creations, amendments, password changes and leaver removals each month.
•
Built PowerShell scripts for routine account checks and group-membership reporting, reducing monthly administration time by 18 hours and cutting repeat data-entry errors by 35%.
•
Reviewed access controls and directory configurations during quarterly security audits, closing 92% of assigned findings within the agreed 20-working-day target.
•
Introduced a weekly review of directory logs and privileged-group changes, reducing unresolved access alerts from 24 to 7 within six months.
Systems Support Engineer
Meridian Professional Services
Jul. 2020
 - 
Feb. 2023
•
Resolved 1,150 directory and Windows support requests over 12 months while maintaining a 94% completion rate within service targets.
•
Created, modified and removed user and computer accounts for 14 departments, processing 96% of authorised requests without rework.
•
Reorganised 640 directory objects against an agreed structure and documented every move, reducing misrouted support requests by 28%.
•
Prepared access-control and configuration records for two internal reviews, cutting evidence-gathering time from five working days to two.
IT Support Analyst
Civic Digital Partnership
Sep. 2018
 - 
Jun. 2020
•
Handled an average of 32 support tickets per week across user access, passwords, Windows devices and shared resources, achieving a 91% first-contact resolution rate.
•
Completed 420 approved password resets and account updates in one year, recording identity checks and request details for every transaction.
•
Produced 18 internal support guides for common account and device issues, reducing repeat tickets on covered topics by 22%.
•
Supported a workstation replacement programme covering 260 devices, validating computer accounts and user access with fewer than 3% requiring follow-up correction.
EDUCATION
​
Bachelor of Science
Northern Metropolitan University

,

Information Technology
2015
 - 
2018
•
Completed a final-year project on automating routine user-access reporting in a simulated Windows environment.
ADDITIONAL INFORMATION
​
Languages: 
English (Native)

,

Spanish (Conversational)
Interests: 
•
Identity and access management labs
•
PowerShell automation
Volunteering: 
•
Provides monthly digital-skills support at a community learning centre, helping volunteers use shared accounts and devices safely.
Other: 
•
Available for planned out-of-hours maintenance and disaster-recovery exercises.

TemplateNavy Atlas4 / 5

Why this works

This mid-level example connects hands-on directory administration with measurable improvements in access control, account management, automation and service reliability.

Continue writing your CV
03

Senior Active Directory Architect

RILEY SAMPLE
Senior Active Directory Architect
SUMMARY
Active Directory architect with 12 years of experience designing, modernising and supporting directory services in complex organisations. Combines architecture ownership with hands-on administration, clear decision records and practical security controls, with recent work covering 18,500 accounts across 42 sites.
CONTACT INFORMATION
​
Email: 
riley.sample@example.com
Phone: 
+44 7700 900246
Location: 
Manchester, UK
LinkedIn: 
https://www.linkedin.com/in/riley-sample-ad
SKILLS
​
•
Active Directory architecture and administration
•
PowerShell automation
•
Active Directory Administrative Center
•
Active Directory Users and Computers
•
Active Directory Domains and Trusts
•
Active Directory Sites and Services
•
ADSI Edit
•
Active Directory Schema MMC snap-in
•
SysInternals ADExplorer
•
Security auditing and vulnerability assessment
•
Access-control documentation
•
Logging and monitoring
EXPERIENCE
​
Senior Active Directory Architect
Northbridge Services Group
Apr. 2022
 - 
Present
•
Owned the Active Directory design and deployment decision process for a consolidation covering 18,500 accounts, 42 sites and four inherited directory environments, completing the planned transition with 99.95% authentication availability.
•
Created and maintained 36 architecture decision records that documented technical rationale and business alignment, cutting repeat design-review queries by 41% over 12 months.
•
Led security audits, vulnerability assessments and access-control reviews across 280 privileged groups, closing 94% of agreed findings within 90 days.
•
Introduced PowerShell-led administration and validation routines for high-volume account changes, reducing average monthly processing time by 68% while retaining approval and exception records.
Active Directory Technical Lead
Meridian Infrastructure Partners
Feb. 2018
 - 
Mar. 2022
•
Led an eight-person directory services team supporting 11,200 user accounts and 7,600 computer accounts across 27 locations, meeting 98.7% of internal service targets during the final year.
•
Redesigned site and replication arrangements for 27 offices after measuring authentication traffic, reducing replication-related support incidents from 23 to 7 per quarter.
•
Established quarterly reviews of configurations, privileged access, logs and monitoring alerts, reducing overdue high-priority remediation actions by 76% in 10 months.
•
Standardised controlled account creation, modification, deletion and password-change procedures, lowering audit exceptions from 31 to 8 between consecutive annual reviews.
Windows Server and Active Directory Administrator
Westborough Health Services Trust
Jul. 2014
 - 
Jan. 2018
•
Administered directory and Windows Server services for 4,800 staff and 3,100 managed computers, resolving 91% of assigned incidents within the departmental target.
•
Created, modified and removed an average of 420 user and computer accounts per month, with 99.4% passing monthly quality checks without correction.
•
Built PowerShell routines for account status checks and leaver reporting, reducing a recurring four-hour review to 55 minutes.
•
Produced configuration and access-control records for 65 departmental systems, raising documented ownership coverage from 62% to 97%.
EDUCATION
​
Bachelor of Science with Honours
Northern Metropolitan University

,

Computing and Information Systems
2010
 - 
2014
•
Final-year project examined automated validation of directory account data in a simulated enterprise environment.
ADDITIONAL INFORMATION
​
Languages: 
English (Native)
Interests: 
•
Identity security research
•
Infrastructure automation
Volunteering: 
•
Volunteer mentor for career changers entering infrastructure and identity administration
Other: 
•
Available for occasional UK travel and planned out-of-hours infrastructure changes

TemplateAshford1 / 5

Why this works

This example shows design ownership, operational scale, security governance and measurable leadership without turning the CV into a list of routine administration tasks.

Continue writing your CV
Junior vs senior: what changes
AspectJuniorSenior
Personal statementLead with practical account administration, support experience, lab work or transferable troubleshooting evidence.Lead with design ownership, decision making, organisational scope and measurable service or risk outcomes.
Experience evidenceQuantify tickets, user and computer account changes, password requests, response times and accuracy.Quantify deployment scale, design decisions, service improvement, risk reduction and the teams or stakeholders involved.
Technical breadthShow confident use of the directory tools and scripts you have used directly.Show how tools, administration practices, security controls and design choices worked together across a larger environment.
Business contextExplain how your work helped users, reduced delays or kept support queues moving.Explain how Active Directory design and deployment decisions met organisational needs and business goals.
DocumentationMention accurate tickets, account records, access records and repeatable support notes.Show ownership of design rationale, configuration records, access-control documentation and decision history.
LeadershipUse examples of dependable handovers, escalation and collaboration with colleagues.Demonstrate technical direction, review of design decisions, stakeholder communication and accountable ownership.

How to write an active directory CV

Use a reverse-chronological CV, usually no longer than two pages, with clear headings and restrained formatting. Put contact details first, followed by your personal statement, technical skills, employment history, education and relevant extras.

SectionWhat to include
Personal statementYour level, technical focus and two defensible outcomes
ExperienceRecent roles first, with scope, actions and measured results
SkillsTools and methods you have used in practice
EducationQualifications, training and completion dates
ExtrasRelevant projects, volunteering or languages only

Keep the personal statement brief. It should establish whether your experience centres on account administration, systems support, security controls or directory design. In the experience section, replace duty lists with evidence: volumes handled, time saved, incidents reduced or delivery completed. Group skills by theme so readers can distinguish administration, automation, troubleshooting and documentation experience.

Education needs less space once your employment record carries more weight. List the most recent qualification first and avoid long module lists unless you are applying for an entry-level post. Extras should earn their place by supporting the role.

Personal statement examples

Stronger example

Active Directory administrator with five years of experience supporting multi-site Windows environments, improving account provisioning and resolving access incidents. Automated recurring administration tasks, cut average request completion from two working days to four hours and maintained clear records of access and configuration changes for audit work.

Too generic

Hard-working IT professional looking for a new Active Directory opportunity. I am a good team player, quick learner and confident with computers. I can work independently or with others and always try to provide excellent service.

Writing your experience

A strong experience section answers four questions: what did you change, how large was the task, how did you do it and what was the result? Start each bullet with the action, add enough technical or operational context to make it credible, then finish with a number that matters.

For IT Support CV roles, useful measures include account volumes, request turnaround, first-contact resolution, incident recurrence and backlog size. Directory administration may cover creating, modifying and deleting user or computer accounts, as well as password changes. If that work formed part of your role, state the volume and service effect rather than copying the duty from a job description.

For design work, evidence should show ownership and judgement. An Active Directory project architect may own design and deployment decisions, record why major choices were made, and review whether the design meets organisational needs. A CV bullet should connect that responsibility to project scale, an approved decision or a delivery outcome.

BeforeAfter
Responsible for user accountsProcessed 180 user and computer account changes each month, reducing the open request backlog by 34% in one quarter
Helped with Active Directory securityReviewed 420 privileged and dormant accounts, documented remediation and closed 96% of agreed actions before the audit deadline
Worked on directory designRecorded 27 major design decisions for a three-site deployment, giving technical and business reviewers a clear approval trail

Use verbs that reveal your contribution: administered, automated, diagnosed, remediated, documented, migrated, reviewed, standardised, restored and designed. Avoid "helped with" when you can state your precise part. If several people delivered the result, describe your own scope without claiming the whole team's work.

Security and compliance bullets need similar precision. You might describe audits, vulnerability assessments, access-control documentation, monitoring or staff training, but connect each activity to a result. For example: "Introduced a monthly account review across six departments, identifying 73 obsolete accounts and completing approved removals within ten working days." Keep confidential details out, and use only figures supported by your records.

Key skills & ATS keywords

Hard skills

Active Directory administrationPowerShell administrationActive Directory Users and ComputersActive Directory Administrative CenterActive Directory Domains and TrustsActive Directory Sites and ServicesADSI EditActive Directory Schema snap-ins for MMCSysInternals ADExplorerUser and computer account administrationPassword administrationSecurity auditing and vulnerability assessmentAccess control documentationDirectory logging and monitoring

Soft skills

Technical problem solvingClear documentationCareful change planningAttention to detailStakeholder communicationBusiness awarenessIncident prioritisationRisk awarenessStructured decision makingService focusTeam collaborationCalm troubleshooting

ATS keywords

Active DirectoryAD administrationPowerShellWindows ServerActive Directory Users and ComputersActive Directory Administrative CenterActive Directory Domains and TrustsActive Directory Sites and ServicesADSI EditActive Directory SchemaMicrosoft Management ConsoleSysInternals ADExplorerUser account administrationComputer account administrationPassword administrationSecurity auditsVulnerability assessmentsAccess controlsLogging and monitoringAD design

Education & certifications

List education in reverse-chronological order with the institution, qualification, subject and completion year. Entry-level applicants can add two or three relevant modules, a lab project or a final-year assignment when these provide stronger evidence than a short employment history. Experienced candidates normally need only a compact education section because recent delivery carries more weight.

The supplied role research does not establish a universally required degree, school-level result, professional registration or certification route for Active Directory work. Do not present a course as mandatory unless the vacancy says so. Where an advert requests a role-specific qualification, copy its exact name accurately and state whether you have completed it, are studying towards it or do not hold it.

Microsoft Active Directory Topology Diagrammer is described as a recommended tool for UK AD administrators, rather than a required credential. It can ease management of directory objects and generate relevant reports. If you have genuinely used it, place it under technical training, tools or project experience and explain the output you produced. Do not label ordinary tool use as a certification.

A clear entry might read: "Technical training: internal directory administration programme, completed 2025" or "Project: documented directory topology for a multi-site test environment, 2025". Keep provider names and dates exact. Short internal courses can be useful when tied to applied work, while unrelated certificates should be omitted.

Common mistakes to avoid

  • AvoidListing Active Directory tools without showing what you did with them.

    InsteadConnect each tool to a task and outcome, such as account administration completed, incidents resolved or manual work reduced.

  • AvoidWriting vague bullets such as "managed Active Directory".

    InsteadState the action, scope and result. For example, describe the number of accounts handled, the turnaround achieved and the system or process used.

  • AvoidTreating routine account work as too basic to quantify.

    InsteadUse defensible figures for user and computer accounts created, modified or removed, password requests completed, queue size or response time.

  • AvoidClaiming security expertise without evidence.

    InsteadPoint to work you actually performed, such as audits, vulnerability assessments, access-control documentation, policy implementation, logging or monitoring.

  • AvoidFocusing only on technical activity in a senior CV.

    InsteadShow how design choices addressed business needs, who contributed to decisions and what operational result followed.

  • AvoidPacking the CV with every related keyword.

    InsteadSelect terms that match your experience and the vacancy, then prove the important ones through achievement bullets.

Frequently asked questions

From example to application

Turn this active directory example into a CV that sounds like you.

Keep the structure that works. Tailor the details around your experience, strengths, and the role you want.