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Official pay data

Retail salary guide

Updated 12 October 2026

Salary guide

What retail roles pay

Official annual estimates for the whole country, mapped to the closest published occupation.

United Kingdom · gross annual earnings estimate

25th percentile

£21,970

Median

£25,056

75th percentile

£29,846

This ASHE benchmark covers full-time employee jobs, not self-employed income or part-time jobs. ASHE gross earnings include basic pay, overtime, incentive pay such as bonuses and commissions, shift premiums, and other cash pay. They are before deductions, exclude payments in kind, and are not take-home pay or the whole benefits package. Compare the benchmark with an offer on the same working-hours and annual-pay basis.

This is a country-level occupation benchmark, not a local offer estimate. Pay can differ by location, employer, duties, and working pattern.

£0£10k£20k£30k200220052010201520202025£25,056
National median with 25th–75th percentile band, 2002–2025.

Source: ONS, 2025-04-30. Mapped to Sales and retail assistants; the occupation is broader than the page role. Figures are estimates, not advertised salaries.

Quick interpretation

This benchmark uses the UK occupation "Sales and retail assistants" as the closest national comparison for a Retail Sales Associate. It fits roles centred on helping customers and selling in a shop, but it does not turn supervisory, management or specialist retail roles into the same job.

Benchmark fit

Why this benchmark applies to Retail

The benchmark is a useful comparison for a Retail Sales Associate because the mapped sales-assistant role covers customer help, selling and shop-floor work. Treat it as a broad occupational comparison, not a promise that every retail title or employer has the same duties.

Overlapping responsibilities

  • Both labels fit customer-facing shop work: answering product questions, serving customers and handling returns or refunds are part of the sales-assistant profile.
  • The comparison also covers stock and presentation work, including deliveries, shelves, displays, pricing and stock rotation.

What the occupation combines

  • The mapped occupation covers sales and retail assistants across clothing and footwear, electronics and household goods, garden and pet supplies, and food and drink retail.

Nearby titles: Sales assistant is the UK occupational title used for this comparison..

The match stops where the role moves into retail supervision, store or departmental management, after-sales customer service, visual merchandising or retail buying. Those are distinct progression or specialist paths, rather than alternate names for the base sales-assistant role.

Role scope

What Retail work usually includes

A Retail Sales Associate helps customers with products and supports sales in a retail setting.

Responsibilities

Answer customer questions about products. · Serve customers at tills and handle returned goods and refunds. · Unpack deliveries, stock shelves, arrange displays, and price or rotate stock. · Take part in in-store promotional events and keep the store clean and tidy.

Typical outputs

Customers receive product information, sales support and help with returns or refunds. · Stock is unpacked, displayed, priced and rotated for the shop floor.

Retail supervisor or manager

These are later retail paths, not interchangeable titles for the base sales-assistant role.

Visual merchandiser, retail buyer or after-sales customer-service specialist

These are specialist options that may follow experience and training, rather than the ordinary scope of a Retail Sales Associate.

Read the range

Three points, one pay distribution

Use the benchmark for a role that combines customer questions, tills or returns, and shop-floor stock work. If an offer is mainly for supervision, management or a specialist path such as visual merchandising, it is outside the base role used for this comparison.

25th percentile

One quarter of employees earn below this figure.

Median

Half of employees earn below this figure and half above it; it is not the arithmetic midpoint of the displayed range.

75th percentile

One quarter of employees earn above this figure.

Location

Regional salary benchmarks

Supplementary regional medians are available alongside this national benchmark.

Regional 25th percentile, median, and 75th percentile salary estimates
Region25th percentileMedian75th percentile
EastNot published£25,292Not published
East MidlandsNot published£23,940Not published
LondonNot published£27,637Not published
North EastNot published£25,013Not published
North WestNot published£24,486Not published
ScotlandNot published£25,245Not published
South EastNot published£25,250Not published
South WestNot published£24,691Not published
WalesNot published£24,480Not published
West MidlandsNot published£24,935Not published
Yorkshire and The HumberNot published£24,682Not published

Use regional figures as context, not as a local offer estimate: pay can differ by location, employer, duties and working pattern.

Beyond salary

Salary versus total compensation

Compare an offer on the same annual-pay and working-hours basis as the benchmark. Then separate fixed pay from cash payments that depend on overtime, incentives, commissions or shift patterns, and assess benefits on their own terms.

Fixed pay

Confirm the stated annual pay and contracted hours before comparing it with the benchmark.

Overtime and shift payments

Ask whether overtime or shift premiums are available, how they are calculated and whether the quoted offer assumes them.

Bonus or commission

Ask whether any incentive payment is conditional, what rules apply and whether the advertised total includes it.

Benefits

Check pension, leave, health cover or other non-cash benefits separately, because they are not the same as cash earnings.

Offer review

How to evaluate your Retail offer

  • Confirm the contracted weekly hours and annual pay.A like-for-like comparison needs the same working-hours and annual-pay basis.
  • Ask which part of the quoted pay is fixed and which part depends on overtime, shifts, bonus or commission.Gross earnings can include these cash payments, so an offer total may not be entirely fixed pay.
  • Check whether the job is a base retail sales role or includes supervision, management or specialist work.The benchmark comparison is for the base sales-assistant occupation, while those other paths are distinct.
  • Request the terms of any pension, leave, health cover or other benefits.Benefits are separate from cash earnings and should be compared separately.

Questions

Retail salary FAQs

Source

About this salary benchmark

Source: ONS, 2025-04-30. The figures cover Sales and retail assistants (7111) and full time employee jobs. Updated 12 October 2026. This broad occupation benchmark may not match every Retail vacancy.

Put the benchmark to work

Build your Retail CV for the roles you want.

Use the salary range as context. Tailor your CV around the experience that supports your target level.