Courier CV example and writing guide

Use a clean, reverse-chronological layout that lets a recruiter find your recent experience quickly. Two pages is a sensible ceiling for most applicants; one page can work when you are new to courier work. Use plain section headings, consistent dates and a readable typeface. Avoid columns, graphics, a photograph and personal details such as your date of birth.

Keep the personal statement to roughly three sentences. State what kind of courier work you have done, the operating scale you understand and the result you can prove. If you are changing careers, connect driving, warehousing experience, retail or customer-facing experience to the vacancy without pretending it was courier work.

In employment entries, describe outcomes rather than copying a task list. Typical courier work can involve loading goods, driving to delivery and collection points, unloading at a depot and moving goods within a warehouse. It can also include recording deliveries and handling payments. Select only the duties that match your actual experience, then attach defensible figures such as daily stop volume, delivery accuracy or reduced failed deliveries.

Tailor the skills section to the advert. Relevant evidence may cover local-road knowledge, efficient collections and deliveries, customer communication, GPS navigation and route optimisation. Keep education compact unless you are early in your career. Add extras sparingly; a clean driving record or useful warehouse background belongs in the most relevant section rather than being buried at the bottom.

Write each employment bullet as a small piece of proof. Start with an action, state the scale or difficulty, and finish with the result. A useful pattern is: action + scope + measured outcome. The number does not need to be dramatic. An accurate daily average, a verified percentage or a documented improvement is more convincing than a vague claim about being excellent.

Courier duties often cover loading parcels or pallets, making deliveries and collections, returning goods to the depot and helping move stock in the warehouse. Other work can include recording deliveries, taking payments and obtaining proof of delivery. Your bullets should show how well you handled the work, not simply confirm that it appeared in your job description.

Use verbs that name the action: delivered, collected, loaded, checked, recorded, routed, scanned, resolved, processed, reorganised and trained. For customer issues, explain what you fixed and what changed: "Resolved 14 address queries during a peak-week round, enabling 12 deliveries to be completed that day." For payment-on-delivery work, record only responsibilities you genuinely held: "Processed 26 payment-on-delivery packages over one month with no till reconciliation discrepancies."

Junior applicants can draw evidence from retail, food delivery, warehouse, volunteering or other driving work. A senior applicant should show wider scale, coaching, route allocation or operational improvements. In either case, avoid invented precision. If the employer did not record a percentage, use a defensible count, frequency or range instead.

Place education after employment unless you have little relevant experience. Give the qualification or course title, provider and completion date. Add one short note only when it explains relevant learning or a practical project; school-level detail becomes less useful once your employment record carries the application.

For UK delivery-driver applications, employers expect a good driving record, good road-network and geographical knowledge, and basic English and maths skills. Present that evidence plainly in the appropriate section. Warehousing or other driving experience can help a direct application, although it is not always essential. Courier drivers are also expected to understand how to use tracking systems effectively, so any genuine training or assessed experience with those systems can sit under education, professional development or employment.

One specific apprenticeship route has conditional English and maths rules. Express delivery service apprentices who do not already have Level 1 English and Maths need to achieve Level 1 English and Maths before the end point assessment. Those apprentices also need to take the test for Level 2 English and Maths before that assessment. State these exact qualifications only when they apply to your route and record; do not imply that every courier applicant needs them.

There is no value in padding this section with unrelated short courses. If the vacancy asks for a role-specific qualification, copy its exact title only when you genuinely hold it, and keep evidence such as the awarding date ready.